Terms & Conditions
Your trusted destination for premium wood-pressed oils. By accessing or using our website and purchasing products from Teliram, you agree to be bound by the following Terms & Conditions. These terms apply to all users and customers engaging with our platform and are established to ensure a transparent, secure, and seamless experience for every shopper.
- Product Information & Pricing
All product descriptions, images, and prices on the Teliram website are presented with the utmost care and accuracy. However, due to occasional updates and market changes, we reserve the right to modify pricing or availability at any time without prior notice.All listed prices are inclusive of applicable taxes as per the laws of India. In the rare event of an error in product listing, Teliram holds the right to update, correct, or cancel any order affected by such discrepancies.
- Order Confirmation & Cancellations
Once a customer places an order and completes payment successfully, an order confirmation is sent via email and/or SMS. Orders are processed promptly, subject to stock availability.Teliram reserves the right to cancel orders under the following circumstances:
- Out-of-stock or limited inventory
- Payment gateway failure or discrepancies
- Multiple failed delivery attempts
- Suspicion of misuse, fraud, or bulk buying for unauthorized resale
- Refunds, if applicable, are initiated within 5–7 business days through the original mode of payment.
- Customer Responsibility
Customers are solely responsible for ensuring that the shipping details provided — including name, address, contact number, and pin code — are accurate. Inaccurate or incomplete information may result in delivery failures, delays, or additional charges, for which Teliram shall not be held responsible.
- Fair Usage & Platform Protection
Any form of service misuse — including but not limited to fake claims, multiple returns, abuse of discount codes, or attempts to manipulate platform systems — will result in order cancellation and permanent account deactivation. We reserve the right to pursue legal action if necessary. - Governing Law
These Terms & Conditions shall be governed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.